Excellent after sales service!
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Excellent after sales service!
Good product and good service from EZ Living Jeff! Keep it up!
Hi Angeline, I’m your client one year ago from Hazel Park condo that have installed the EZ Hi-Dry and have been enjoying the wonderful system since then. Now that I’m moving to another unit, does your company provide dismantle & installation service (at a cost)? The system is simply too good to leave behind.
EZ Living is Awesome!
I have been using the Hi Dry hanging system since 2010. I remembered having fears of hanging clothes or bedsheets using bamboos outside the current high rise apartment having stayed on ground floor previously. The Hi Dry system is really my savior. All my fears are gone. It’s easy to use and has been one of the important household tool to have. This system has served me well for 6 years now and I look forward to using it for as long as the system promises to last, which is 15 years I was told when I purchased it. Recently there was a minor crack on the box and the screw came lose. I called Angeline and she was prompt to inform her ops manager to call me. I hope to get this issue fixed as soon as possible as this household tool is a must to have to make my life easier. Thanks Angeline and team for the good post sales support.
Angeline cares alot for her customers’ feelings and comments towards her products. When problems are faced, she will make her way down to your house to understand your problems and try her very best to solve it. She makes hanging clothes a breeze. I am very happy with their product now and strongly recommend EZ living products to anyone who wish to install a clothing rack. You may call Angeline at 94527000 to know more of her products and recommendations.
— Forestville EC, Tony –
My family has been relying on EZ Hi-Dry for more than a decade. DUe to wear and tear, we have had to get it replaced quickly. Angeline responded personally via the phone and arrangements were made to have a new one installed promptly. THe installers arrived at the appointed time and everything was completed within half an hour. We are confident we I’ll have at least another decade of easy laundry drying and will be not hesitate to recommend the product to our friends. Thanks Angeline and team !
Hi. last friday, i hv a conversation with Angeline. I like her explanation. Really forward to purchase your products.
i was very pleased with Jeff’s service.. he was efficient.. very cheerful.. and tried his best to accommodate my requests.. the installation crew was also helpful when deciding on its position and thoroughly trained my maid to use it..
Jeff, the sales manager who attended to us was professional and explained patiently to us about the various options for our small yard area. Not pushy and offered ideas to solve our laundry problems. Was very happy to engage his service and the installation today done by his workers was efficient and completed within less than 30 min. Very impressed with the installer (old uncle) who is very experienced. He did not leave after installing and even taught us how to use the system properly. Overall, very satisfied with the services provided by Ezzi Living so far.
I’m a satisfied customer of EZ Living! I purchased the stainless stain EZ RuckZuck and was attended to by their director Angie promptly. She offered professional advice and excellent service. I was very pleased with the installation and have been using it for my daily laundry. I would recommend anyone with limited space to consider calling EZ living to solve their laundry needs! Thumbs up! 1 Comment
First one lasted 15 years! Just got my second EZ high-dry 🙂 It has served me well, taking care of my laundry needs within my small confined yard space. The easy push-out for sunning clothes and retrieval has been invaluable all these years.
EZ team’s response was very prompt. They arrived at my apartment on time. They were very professional and even conducted a training for my home helper! I’d recommend EZ to anyone who’s looking for a clothesline system!
I’ve used EZ hi-dry since 2009, it very convenient, neat and well organize to hang my cloth, I love it and can’t without it. Angeline is a friendly and efficient sales representative.
I’ve had a retractable clothesline system installed in 1998 when I first shifted to my new house and I’m still using it until today! Of course, there’s minor things that needed to be changed, which I’ve only chaged the spring once 10 years ago but the whole thing was still in good shape and after service was good & excellent too. Thank God I made the right choice of choosing the right item of EZ Living.
My mom bought the EZ Hi-Dry 10 years ago and it has simplified my life from the hanging bamboo days. The rack’s hydraulics has finally gave way and decided to fix it. Called the office and the staff were friendly and effective. Great innovative product and will definitely recommend to other to consider. Can’t wait for you guys to fix up my Hi-Dry system because in the meantime, i am putting of
Prompt and efficient service with good auto system. We fixed the S5!
Angeline has been a great help for introducing the product to me. It’s a great buy! Great service from her too.
Angeline and team has been accommodating to our request and guided us thoroughly through all the equipment with us. Bought the RuckZuck from them and will post pictures upon installation. Great job guys
I am a loyal customer of EZ Living. I have been using their products for years. Each time I moved house, I will install their latest product in my home. The product is very safe, easy to use, and we are now moving into our third home and we are installing their product. Keep up the good work !
Dear Ms Angeline, Thanks for your service rendered and I strongly believed in sending an appreciation letter to the party concerned when they’re providing an excellent service in today’s fast moving society. I applaud EZ Living having a team of dedicated staff especially Jeff for recommending EZ Hi-Dry and the installer (slipped of his name) for providing their proficiency to all my queries and have enlightened me on EZ Living products. Will definitely go for EZ Living products for my future needs, and will not hesitate to recommend EZ Living to my associates when asked. Thank you!
I first bought and used EZ Living product 9 years ago when I was pregnant. Back then, being pregnant, it is very hard for me to put out and bring in the laundry. EZ living product makes it very safe for me to use. Not only does it save space for me, it also allow my parent who are quite elderly to be able to use it safely to hang and take down laundry. Thank you EZ Living for being such a blessing to us.
Excellent service provided by the support staff! Just installed the hi-dry system and we are very happy with the convenience and the flexibility in how we can use it.
We first installed EZ Bella in 2011 and it is still running strong without any problems. So hard to find products these days that are durable. We trust the product so much that we’re installing another one in our new home!
Very good. Boss are very helpful
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